Bridging the Credential Gap

Bridging the Credential Gap” By Jeffrey Selingo

Over 36 million Americans have some college credits but no degree, representing both a significant challenge and an unprecedented opportunity for higher education institutions. As the landscape of higher education continues to evolve, affordability emerges as a critical barrier to student success and credential completion.

In this white paper, Jeff Selingo explores this issue and provides practical insights on how institutions can improve support for non-graduates and increase completion rates.

Selingo asks essential questions, including:

  • How does affordability shape student persistence beyond traditional financial aid metrics?
  • What makes near-completers different from other stopped-out students, and how can institutions effectively re-engage them?
  • What specific strategies can colleges and universities implement to support returning students through completion?

Drawing on real-world examples and expert insights, this paper provides a roadmap for institutions seeking to tackle one of higher education’s most pressing challenges.